Privacy Policy
We value your privacy.
This privacy policy applies to the use of all our web properties and services including this site.
Log Files and Cookies
This website may utilize industry-standard analytics packages that automatically gather limited information on visitors to our website and store this anonymous information in server log files. This information may include IP addresses, browser type, basic IP information, referring pages, operating system used, and date/time stamps. This information does not identify individual users; it is used only for site administration and analysis of website usage and trends.
Additionally, cookies may be used to provide easier and faster access to website features such as logins and/or repeat visits. Cookies are very small text files that are stored on personal computers for reference purposes. We do not store personally identifiable information in cookies.
Links to Third-Party Websites
This website may contain links to other sites that are not controlled in any way by us. Please be aware when you click on any such links; we are not responsible for the privacy practices and/or policies of any website other than our own. Consequently, we strongly suggest that you review the privacy policy of every website you visit, whether or not they are linked to our site.
Data Collection and Use of Personal Information
We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. Health and insurance information is never collected, stored, or transmitted.
When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
Security
Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Communication
We may contact you to notify you regarding your account, troubleshoot problems with your account, resolve a dispute, collect fees or monies owed, schedule or reschedule an appointment, poll your opinion through surveys or questionnaires, send relevant resources or updates about our company, or as otherwise necessary to enforce our User Agreement, applicable national laws, or other agreements we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail. While these communications may include general recommendations, resources, and suggestions, they will not include specific issue/remediation questions, guidance, or recommendations.
Confidentiality
We take confidentiality seriously. The conversations within a session are confidential and will be honored as such. We reserve the right to disclose your personally identifiable information as required by state or federal law and when we believe that disclosure is necessary to protect our rights or to comply with judicial proceedings or court orders. No information is otherwise disclosed.
Legal Disclaimer
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If you would like to: access, correct, amend or delete any personal information we have about you, please contact us at mary@hercoach.com or send us mail to: P.O. Box 1074, Newburyport, MA 01950 address.